Shipping and Warranty
Marble Maison charges a flat 15% delivery charge for most all deliveries in the United States. For larger orders or full container loads can possibly work with you for a reduced rate. For most orders we use a liftgate truck which can place your items outside your home or business. For oversized items we will advise you if a forklift is required. We have many years of experience in this business and our products are crated very well in strong, sealed wood crates.
Please check your items when they arrive and notify us immediately if there is damage. Please also notify the driver. All of our items are insured and we repair or replace any items damaged during delivery. We take FULL responsibility that your products are delivered to you in good condition.
You may also elect to pick up your item at one of our three warehouse locations in the United States. For pick up orders there is no
Marble Maison also delivers anywhere in the world. We will locate the port closest to you and we take care of all logistics and shipping arrangements. Delivery time is generally 60 to 90 days. Due to factors beyond our control with the ocean shipping carriers and ports, we can not guarantee a delivery date.
Marble Maison guarantees all our products are made to your exact specifications as to size, color and condition. In most cases we are able to send a photo of your products for your approval before we crate and deliver. Our only goal is to please our customers, if you have any questions or concerns please always do not hesitate to contact us.